Nahaia Wellness & Biopulse – Returns & Satisfaction Guarantee

Your satisfaction matters to us. If you’re not satisfied in any way, please let us know — we’re here to help and will do our best to put things right.

All products in our range are carefully selected and tested to meet our quality standards. We want you to feel confident in your purchase and genuinely pleased with your experience.

Biopulse 30-Day Money-Back Guarantee

Try your Biopulse Ionic Detox Foot Spa for 30 days. If you are not satisfied for any reason, you may return your unit for a full refund.

How It Works

- Use your Biopulse for up to 30 days
- Contact us to initiate a return
- Return the unit in original, undamaged condition with all components

Return Conditions

- Products must be purchased directly from Nahaia Active Organics / Nahaia Wellness
- Returns must be requested within 30 days of order date
- Products must be unused or minimally used (Biopulse must be undamaged and complete)
- We cannot accept returns on excessively used or damaged products
- Shipping and handling charges are non-refundable
- Return shipping is the responsibility of the customer unless the item is faulty

How to Return Your Product

Please include:
- A copy of your receipt OR
- Your order number, name, email address, and phone number
- A brief reason for your return

Return Address

Nahaia Organics LLC
C/- Core Logistic Services Ltd
1147 E Exchange Street
Boise, ID 83716
United States

Returns Authorisation & Support

Before returning your product, please contact us:

Phone: 740 737 3673
Email: support@nahaiawellness.com

Our team can assist you directly or arrange a phone appointment if needed.

Refunds & Exchanges

- Refunds are issued to the original payment method after the returned product has been received and inspected
- Exchanges may be offered where applicable
- Processing times may vary depending on your payment provider

Important Notes

- Products must be returned in acceptable condition to qualify for a refund
- We reserve the right to decline returns that do not meet the above conditions

Wellness Disclaimer

Biopulse and Nahaia Wellness products are intended for general wellness and self-care purposes only.

They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease.
Individual experiences may vary.